While we fully anticipate and hope you are completely satisfied with your OX & OPAL purchase, we understand that may not always be the case. If you aren’t, we are happy to accept a return. However, please keep in mind that the product or products. . . .
Must be returned within 14 days of purchase for a full refund to your original method of payment.
Must have tags attached and be returned in original packaging.
Must not be worn, washed, altered.
Must be free of damage, stains, and pin marks.
*please note the return process can take up to 3 weeks.
making a return
Need to send something back? Bummer! Click here to start the return process, and a prepaid return label will be emailed to you. Once the item is received and meets the requirements above you will be refunded. Please note that payment may take anywhere from 2-3 weeks to be processed.
*If the merchandise if not returned in its original condition a $50 restocking fee will be required.