RETURNS

While we fully anticipate and hope you are completely satisfied with your OX & OPAL purchase, we understand that may not always be the case. If you aren’t, we are happy to accept a return. However, please keep in mind that the product or products. . . .

  • Must be returned within 14 days of purchase for a full refund to your original method of payment.

  • Must have tags attached and be returned in original packaging.

  • Must not be worn, washed, altered.

  • Must be free of damage, stains, and pin marks.

*please note the return process can take up to 3 weeks.

making a return

Need to send something back? Bummer! Click here to start the return process, and a prepaid return label will be emailed to you. Once the item is received and meets the requirements above you will be refunded. Please note that payment may take anywhere from 2-3 weeks to be processed.

*If the merchandise if not returned in its original condition a $50 restocking fee will be required.